Tailored technology
for more efficient and secure operations.

Mor@tek integrates reliable support, infrastructure, backup, recovery, security, and remote service for teams that need practical technology outcomes.

Trusted for the services teams depend on every day

Remote IT support

Where speed meets reliable technology service.

A responsive support partner that helps your team solve technical problems quickly, from remote assistance and workstation support to infrastructure questions and day-to-day troubleshooting.

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Mor@tek technician configuring a laptop workstation
Backup and recovery

Keep critical systems recoverable and protected.

Mor@tek supports data recovery, antivirus and firewall protection, local and external backup systems, and infrastructure services that keep your business ready for change.

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Secure backup storage appliance and external recovery drives
11:06 AM - Mor@tek support

Backup verification in progress

Local and external backup systems verified. Restore point is healthy and ready for the next support window.

Official Partners

Authorized partnerships behind Mor@tek's technology solutions.

3CX logo 3CX (Silver Partner)

PBX phone system

APC by Schneider Electric logo APC by Schneider Electric

UPS power backup and surge protection

Carbonite logo Carbonite

Encrypted cloud backup

Ontrack logo Ontrack

Data recovery for hard drives and external drives

Certifications

Microsoft and CompTIA credentials behind Mor@tek's technology consulting work.

Microsoft Certified Trainer certification badge Microsoft Certified Trainer
CompTIA A+ certification badge CompTIA A+
CompTIA Network+ certification badge CompTIA Network+
CompTIA Security+ certification badge CompTIA Security+
Microsoft Certified IT Professional Server certification badge Microsoft Certified IT Professional - Server
Microsoft Certified Professional certification badge Microsoft Certified Professional
Microsoft Certified Solutions Associate certification badge Microsoft Certified Solutions Associate
Microsoft Certified Technology Specialist AD and Network Infrastructure certification badge Microsoft Certified Technology Specialist - AD & Network Infrastructure

We've got answers

Yes, Mor@tek implements secure backup, antivirus, and firewall systems designed to keep your data protected, accessible, and recoverable.

Yes. Mor@tek provides virtual remote support for PCs, laptops, servers, scanners, multifunction printers, and everyday technical issues.

Yes. Services include infrastructure installation, cabling, systems and network administration, and server or PC integration, among others.

Mor@tek is based in San Juan, Puerto Rico and serves teams that need reliable technology consulting and support.

Call +1 787-504-5147, message WhatsApp at +1 787-705-5062, or email info@moratekpr.com.

About Mor@tek

About Us

A Puerto Rican technology consulting company built from experience, commitment, and practical service.

A local team built around dependable technology outcomes.

Mor@tek technology team working

In 2009, Marcel Morales Rodríguez, a technology consultant and owner of Mor@tek Solutions & Consulting Services, decided to reinvent himself after dedicating 13 years of work to the private sector. As a passionate leader, he certified himself in various branches of the technology industry, utilizing his experience, commitment, and passion. In this way, he materialized his dream of creating his own company, identifying and visualizing diverse areas of opportunity.

In a short time, he acquired his first client, a company with 350 employees, which led to the generation of new cost-effective professional consulting projects. Thus, Mor@tek Solutions & Consulting Services was born, a purely Puerto Rican company with the main focus of satisfying the needs and desires of its clients. Additionally, it seeks to serve as the ideal partner for companies, using the competitive advantages of technology as its main platform.

0 Anniversary

Years helping Puerto Rico teams keep their technology moving.

Focused on excellence, innovation, and long-term client relationships.

We are a company focused on achieving the satisfaction of our existing and new clients through excellence and technological innovation in the services we provide. Each of our clients holds the same value and importance to us, and we strive to build long-term relationships by constantly seeking their satisfaction. We make every effort to ensure optimal quality and excellence in all our services, processes, and diverse activities. We are prepared to quickly respond to all internal and external factors that affect the vulnerability of our industry with promptness, professionalism, and excellence, which constitutes a competitive advantage. Our services become a cost-effective and indispensable investment for our clients.

Guiding principles for service and growth.

Mission

We are an innovative, solid, and versatile company that seeks to provide solutions to our clients using all the necessary technological framework, offering an extension of the company, guaranteeing the best IT infrastructure and quality standards in our services.

Vision

To be the leading company in providing strategic, cost-effective, and cutting-edge technology consulting solutions throughout Puerto Rico, and to have our quality services recognized globally.

Our Values

At Mor@tek Solutions & Consulting Services, we stand on our values, which serve as our guiding principles for growth and differentiation in service. We strive for all those who are fundamental and essential to our company to be familiar with these values and capable of conveying them externally.

Commitment

We engage with our clients to continually improve the quality of our services, meet their operational needs, and achieve their objectives.

Integrity and Ethics

We promote social commitment and adhere to our internal regulations. The company ensures continuous training in all areas.

Innovation

In a rapidly changing industry, we look to the future, stay at the forefront, and offer the latest market trends to provide optimal support and service to our clients.

Collaboration

We fulfill our services and take responsibility for ensuring optimal performance in all our decisions and actions.

Communication

We promote and facilitate communication across all levels of the organization. The commitment of our staff would not be possible without absolute transparency, efficient tools, and constant direction, along with access to all company information.

Teamwork

We promote and believe in the development of a team focused on training and continuous improvement.

The founders behind Mor@tek.

Marcel Morales Rodríguez

Marcel Morales Rodríguez

IT Consultant & Owner

In 2009, Marcel Morales Rodríguez decided to open his own business in technology consulting services and created his purely Puerto Rican company. Thanks to his leadership, continuous preparation, and 27 years of experience in the banking and technology sectors, Mor@tek Solutions & Consulting Services offers high-quality standards, allowing clients to obtain the IT infrastructure they expect while receiving personalized and excellent service. Morales holds a Bachelor's degree in Business Management from the Interamerican University of Puerto Rico and possesses several certifications within the technology industry, including Microsoft and CompTIA, among others.

Jenny Cruz Rivera

Jenny Cruz Rivera

Office Manager

In 2015, Jenny Cruz Rivera decided to formally join the team at Mor@tek Solutions & Consulting Services, alongside her husband Marcel Morales, taking on the role of Office Manager. Her integration was significant for the company as she provided reinforcement in areas such as administration, production, and customer service. The Office Manager brings with her 15 years of experience in the banking industry and is highly committed to the company. She is responsible for managing various accounting tasks and financial procedures. Cruz holds a Bachelor's degree in Business Management (Magna Cum Laude) from the Interamerican University of Puerto Rico, and she has also completed courses in Certified Associate in Project Management (CAPM) from the Polytechnic University of PR.

Services

Technology services built for change

Consulting, support, infrastructure, recovery, security, and remote service for Puerto Rico teams.

Core systems that keep teams operating.

Backup plans that create dependable restore points for files, workstations, and servers so teams can recover quickly after disruption.

Structured cabling and infrastructure setup for clean, dependable network connections across office and equipment areas.

Planning and setup for physical or virtual machines, including workstation and server configuration through handoff.

Responsive troubleshooting for everyday hardware, software, server, and laptop issues before they slow the team down.

Ongoing oversight for network settings, users, devices, access, updates, and operational stability.

Mor@tek technician configuring business laptops

Recovery and protection for practical business continuity.

Recovery support for lost or inaccessible business data, with a practical plan to restore what matters most.

Protection layers that help reduce malware, network exposure, and unauthorized access risk.

Security camera installation over IP networks, configured for visibility, recording, and practical monitoring.

Phone systems configured for reliable internal routing, external calling, and day-to-day office communication.

Independent agent support connecting your business with the right internet solution, fiber optic or wireless, based on your location and needs.

Mor@tek technician organizing network cabling

Operational support for accounting systems and remote work.

Setup and migration support for accounting platforms so financial workflows stay organized and usable.

Remote assistance for support calls, troubleshooting, and service requests without waiting for an onsite visit.

Mor@tek technician working on server rack systems

Hands-on support for the equipment teams use every day.

Hardware and software fixes, tune-ups, and upgrades that extend the useful life of office equipment.

Setup and troubleshooting for scanners and multifunction printers, including connectivity and workflow issues.

Mor@tek technician repairing computer equipment

Official technology partners.

3CX (Silver Partner)

As a 3CX Silver Partner, Mor@tek designs, deploys, and supports fully managed PBX phone systems for businesses of any size. From setup to ongoing maintenance, we handle the full VoIP experience so your team stays connected.

APC by Schneider Electric (Registered Partner)

As an authorized partner of APC by Schneider Electric, Mor@tek supplies and installs UPS battery backups and power protection solutions, keeping your critical equipment safe from outages and power surges.

Carbonite (Authorized Partner)

As an Authorized Carbonite Partner, Mor@tek offers encrypted cloud backup solutions to protect your business data. Automatic, secure, and always accessible when you need it most.

Ontrack (Authorized Partner)

As an Authorized Ontrack Partner, Mor@tek provides professional data recovery services for hard drives, Mac computers, external drives, and more. If your data is lost, we help you get it back.

Contact

Write your message and Mor@tek will get back to you as soon as possible.

Schedule

Monday to Friday
8:00 a.m. to 5:00 p.m.

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